What Will You Learn?

• What is organizational behavior and how does understanding OB make work and life more understandable
• What challenges managers and employees face in the workplace in the twenty-first century
• What is the perception of work culture and how do personality and emotion affect behavior an inter-employee action
• What are values, are there unique Canadian values, and how can we understand values across cultures
• What are attitudes and why are they important
• What is motivation and how to motivate people
• Why equity and fairness matter
• Common mistakes made in reward systems
• The difference between teams and groups, the stages of group development, and factors that create effective teams
• Effective listening, communications, and cross-cultural communications
• Conflict management and tactics to reduce conflict in teams
• The elements of power and the effects of power in the workplace
• Workplace bullying, sexual harassment, and politics
• The difference between manager and leader, visionaries and informal leadership
• Decision-making processes for individuals and groups
• Ethics in decision making and corporate responsibility