In today’s fast-paced, globalized work environment, effective communication is essential to success. This course is designed to enhance students’ communication skills in professional settings, with a focus on both written and oral communication. Through practical exercises and real-world examples, students will learn how to craft clear and persuasive messages, communicate effectively across different media (e.g., email, reports, presentations), and understand the nuances of intercultural communication. Topics include professional writing (emails, memos, reports), verbal communication (meetings, interviews, presentations), active listening, nonverbal communication, and communication in diverse environments. By the end of the course, students will have developed the skills necessary to communicate professionally and effectively in both local and global contexts.

Learning Objectives

Upon completion of this course the successful student will have reliably demonstrated the ability to: 

• Create clear, concise, and well-organized professional documents such as emails, memos, and reports.
• Communicate clearly and persuasively in one-on-one and group settings, including meetings and presentations.
• Demonstrate active listening skills to enhance communication and problem-solving in professional contexts.
• Develop an awareness of cultural differences in communication styles and adapt communication strategies accordingly.
• Use digital platforms (e.g., email, video conferencing, social media) effectively for professional communication.