What Will You Learn?

• Define management and what managers do and the factors that are reshaping and redefining management.
• Explain the external environment, its importance and how it affects managers.
• Define what organizational culture is and explain why it’s important and describe how organizational culture affects managers.
• Explain globalization and its impact on organizations and understand the impact of a changing workforce on the way organizations are managed.
• Discuss how society’s expectations are influencing managers and organizations and the factors that lead to ethical and unethical behavior in organizations.
• Understand the approaches and process of decision making and the conditions managers face when making decisions.
• Discuss the nature and purpose of planning in the strategic management process and managers consider approaches to goal setting and planning.
• Describe the key elements in organizational design, design challenges and understand traditional and contemporary organization designs.
• Describe key components of human resource management process including identifying and selecting employees, training and development, retention strategies to keep high performing employees.
• Define organization change and change process, explain resistance to change, managing stress and stimulating innovation.
• Understand group behaviour, creating effective teams, and issues in managing teams.
• Explain motivation, leadership theories, and leadership issues.